Get the admin off your desk — without hiring
Comprehensive support, one team
Email management
Bookkeeping support
Customer support
Project coordination
Content creation
Data & CRM admin
Social media management
Calendar coordination
Research & analysis
A simple path to the perfect match
Initial consultation
Customized planning
Candidate matching
Interviews
Onboarding & training
Measurable gains, from day one
No payroll overhead
Increased productivity
Scalability
Expertise on demand
Named accountability
Around-the-clock flexibility
Reduced training time
Focus on core business
The question isn't whether the task gets done. It's who it lands on.
Someone you've never met, inside your systems
Vetted before they reach you
Skills assessment for the actual role, English fluency testing where the work is client-facing, background and reference checks, and a signed confidentiality agreement before any access is granted.
Named accounts, never shared logins
Your assistant gets their own account in your systems with permissions limited to what the role needs, and multi-factor authentication on. You should never be emailing anyone a password.
Access ends when the assignment does
Revoked the same day, not whenever someone remembers. Offboarding is part of the process rather than an afterthought, because a live account belonging to someone who left is a breach waiting to happen.
PHI means a BAA. No exceptions.
An assistant handling protected health information is a business associate under HIPAA. That requires a signed Business Associate Agreement, documented training, minimum-necessary access and logged activity. If a VA provider offers you a “healthcare assistant” and never mentions a BAA, they don't know what they're selling.
Your hours, your time zone
Agreed at the start. Overlap with your working day matters more than raw hours for anything client-facing — an assistant answering your phone at 3am local time isn't the arrangement you wanted.
If it isn't working, we replace them
Fit is subjective and sometimes the first match is wrong. You interview the shortlist rather than being allocated someone, and replacement is on us — you're not paying twice while it's sorted.
We build with compliance in mind and work alongside your compliance lead — we don't provide legal advice or guarantee regulatory compliance.